Field dossier / career record

Matt Parker

AI Implementation Consultant · Healthcare IT · Systems & Automation

Sarasota, FL

AI implementation consultant and technical operations leader with 15+ years across enterprise IT, healthcare systems, Windows infrastructure, migrations, and customer support. I help businesses select and safely roll out AI tools, automate repetitive workflows, train teams, and maintain deployed solutions.

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Experience 15+ years Enterprise IT and healthcare systems
Public execution 186+ shipped Software projects delivered
Live proof 22 live apps Publicly available online
02

Three operating lanes

I build the systems, document the work, and train the teams that run them.

01 AI implementation AI tools · automation · enablement

Evaluate and roll out AI tools, build automation for system gaps, and train teams to adopt the work safely.

 02 Healthcare systems PACS/DICOM · healthcare IT · support

Support healthcare technology environments, PACS/DICOM workflows, hosted-service migrations, and customer escalation.

 03 Infrastructure & automation Windows · networks · software delivery

Operate Windows infrastructure and build practical software that closes recurring gaps between people and systems.
03

AI implementation & public portfolio

Consulting work is backed by inspectable delivery, not a list of tools.

  • Evaluate and roll out AI tools for a business, including Claude, ChatGPT, Copilot, and local models when data should remain in-house.
  • Build automation for the gaps between existing systems, then document, deploy, maintain, and hand over the work.
  • Deliver hands-on team training around real daily workflows so tools are adopted, not merely licensed.
  • Personally research, build, test, document, and release public software projects with live, inspectable output.
04

Core expertise

Tools and practices grouped by the work they support.

AI & Automationimplementation, LLM tooling, workflow automationHealthcare SystemsPACS, DICOM, migrations, customer supportEnterprise InfrastructureWindows Server, AD, GPO, SCCM, Hyper-VDevelopment & DeliveryPython, PowerShell, TypeScript, C#/.NETCustomer Operationsescalation, recovery, vendor coordinationDocumentation & Trainingrunbooks, knowledge bases, team enablement
05

Professional experience

Operations leadership built from customer support, systems administration, and managed services.

Technical Support Manager

Maven Imaging — Sarasota, FL

Feb 2021 — Present

Part-time February 2021–January 2025; full-time since February 2025.

Support healthcare technology environments across PACS deployments, DR panel configuration, DICOM routing, hosted-service migrations, workstation and network troubleshooting, and customer escalation.

  • Own issues from diagnosis through resolution, coordinating vendors, cutovers, documentation, and follow-up
  • Turn recurring operational gaps into procedures, training content, and purpose-built software or automation
  • Maintain practical security and data-handling discipline across customer support and migration work
PACSDICOMHealthcare ITWindows workstationsHosted servicesMigration coordinationNetworking

Systems Administrator

ThinkTV (PBS Affiliate) — Dayton, OH

Apr 2014 — Feb 2025

Full-time; concurrent with Maven Imaging’s part-time phase before the February 2025 transition.

Supported network, server, workstation, and broadcast-adjacent infrastructure for a regional PBS affiliate environment. Work included Windows Server, Active Directory, virtualization, endpoint management, Cisco networking, monitoring, and user support in an always-on media operations setting.

  • Supported and administered network, server, workstation, and broadcast infrastructure
  • Implemented and maintained SCCM for 100+ Windows workstations, including imaging, application deployment, updates, and lifecycle work
  • Documented systems and procedures, coordinated vendors and escalations, and supported broadcast servers and automation platforms
Windows Server 2008–2016Active Directory & GPOHyper-VSCCMPRTGCiscoAvaya VOIP

IT Support Technician

Dayton Technology Group (MSP) — Dayton, OH

Jun 2010 — Apr 2014

Supported multiple MSP client environments across Active Directory, Group Policy, DNS/DHCP, server refreshes, user onboarding, documentation, and 24/7 monitoring with escalation to senior administrators when needed.

  • Managed IT operations across multiple MSP client environments with Active Directory, Group Policy, DNS, DHCP, endpoint security, and user support
  • Performed 24/7/365 monitoring and coordinated escalation for outages and business-critical application failures
  • Migrated legacy servers, onboarded and trained users, and created topology diagrams, network documentation, and knowledge-base guides
Windows Server 2003–2012 R2Active DirectoryGroup PolicyAvaya IP OfficeEndpoint security
06

Education

Computer Networking Technologies (Coursework) · Sinclair Community College · Dayton, OH · 2002–2004

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matt_parker@outlook.com getparkerai.com linkedin.com/in/matthewryanparker github.com/SysAdminDoc portfolio.getparkerai.com
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