{
  "$schema": "https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json",
  "basics": {
    "name": "Matt Parker",
    "label": "AI Implementation Consultant · Healthcare IT · Systems & Automation",
    "email": "matt_parker@outlook.com",
    "url": "https://portfolio.getparkerai.com",
    "summary": "AI implementation consultant and technical operations leader with 15+ years across enterprise IT, healthcare systems, Windows infrastructure, migrations, and customer support. I help businesses select and safely roll out AI tools, automate repetitive workflows, train teams, and maintain deployed solutions.",
    "location": {
      "city": "Sarasota",
      "region": "FL",
      "countryCode": "US"
    },
    "profiles": [
      {
        "network": "Website",
        "username": "Parker AI",
        "url": "https://getparkerai.com"
      },
      {
        "network": "GitHub",
        "username": "SysAdminDoc",
        "url": "https://github.com/SysAdminDoc"
      },
      {
        "network": "LinkedIn",
        "username": "matthewryanparker",
        "url": "https://www.linkedin.com/in/matthewryanparker"
      }
    ]
  },
  "work": [
    {
      "name": "Maven Imaging",
      "position": "Technical Support Manager",
      "location": "Sarasota, FL",
      "startDate": "2021-02-01",
      "summary": "Support healthcare technology environments across PACS deployments, DR panel configuration, DICOM routing, hosted-service migrations, workstation and network troubleshooting, and customer escalation.",
      "highlights": [
        "Own issues from diagnosis through resolution, coordinating vendors, cutovers, documentation, and follow-up",
        "Turn recurring operational gaps into procedures, training content, and purpose-built software or automation",
        "Maintain practical security and data-handling discipline across customer support and migration work"
      ],
      "keywords": [
        "PACS",
        "DICOM",
        "Healthcare IT",
        "Windows workstations",
        "Hosted services",
        "Migration coordination",
        "Networking"
      ]
    },
    {
      "name": "ThinkTV (PBS Affiliate)",
      "position": "Systems Administrator",
      "location": "Dayton, OH",
      "startDate": "2014-04-01",
      "endDate": "2025-02-01",
      "summary": "Supported network, server, workstation, and broadcast-adjacent infrastructure for a regional PBS affiliate environment. Work included Windows Server, Active Directory, virtualization, endpoint management, Cisco networking, monitoring, and user support in an always-on media operations setting.",
      "highlights": [
        "Supported and administered network, server, workstation, and broadcast infrastructure",
        "Implemented and maintained SCCM for 100+ Windows workstations, including imaging, application deployment, updates, and lifecycle work",
        "Documented systems and procedures, coordinated vendors and escalations, and supported broadcast servers and automation platforms"
      ],
      "keywords": [
        "Windows Server 2008–2016",
        "Active Directory & GPO",
        "Hyper-V",
        "SCCM",
        "PRTG",
        "Cisco",
        "Avaya VOIP"
      ]
    },
    {
      "name": "Dayton Technology Group (MSP)",
      "position": "IT Support Technician",
      "location": "Dayton, OH",
      "startDate": "2010-06-01",
      "endDate": "2014-04-01",
      "summary": "Supported multiple MSP client environments across Active Directory, Group Policy, DNS/DHCP, server refreshes, user onboarding, documentation, and 24/7 monitoring with escalation to senior administrators when needed.",
      "highlights": [
        "Managed IT operations across multiple MSP client environments with Active Directory, Group Policy, DNS, DHCP, endpoint security, and user support",
        "Performed 24/7/365 monitoring and coordinated escalation for outages and business-critical application failures",
        "Migrated legacy servers, onboarded and trained users, and created topology diagrams, network documentation, and knowledge-base guides"
      ],
      "keywords": [
        "Windows Server 2003–2012 R2",
        "Active Directory",
        "Group Policy",
        "Avaya IP Office",
        "Endpoint security"
      ]
    }
  ],
  "skills": [
    {
      "name": "AI & Automation",
      "keywords": [
        "implementation",
        "LLM tooling",
        "workflow automation"
      ]
    },
    {
      "name": "Healthcare Systems",
      "keywords": [
        "PACS",
        "DICOM",
        "migrations",
        "customer support"
      ]
    },
    {
      "name": "Enterprise Infrastructure",
      "keywords": [
        "Windows Server",
        "AD",
        "GPO",
        "SCCM",
        "Hyper-V"
      ]
    },
    {
      "name": "Development & Delivery",
      "keywords": [
        "Python",
        "PowerShell",
        "TypeScript",
        "C#/.NET"
      ]
    },
    {
      "name": "Customer Operations",
      "keywords": [
        "escalation",
        "recovery",
        "vendor coordination"
      ]
    },
    {
      "name": "Documentation & Training",
      "keywords": [
        "runbooks",
        "knowledge bases",
        "team enablement"
      ]
    }
  ],
  "education": [
    {
      "institution": "Sinclair Community College",
      "area": "Computer Networking Technologies",
      "studyType": "Coursework",
      "startDate": "2002",
      "endDate": "2004",
      "location": "Dayton, OH"
    }
  ]
}