Matt Parker / Experience

I keep systems running.
And build what's missing.

15+ years across managed IT services, public broadcasting, and healthcare. My work also spans software development, digital design, video editing, and remastering. I bring that range to the things I build and the people I support.

Last updated

Expertise

Technical depth.
Creative experience.

I work with the systems behind a business and the media people see. That includes infrastructure, practical software, Photoshop work, and years of editing and remastering video.

Infrastructure & operations

Windows infrastructure, virtualization, networking, and endpoint management. Experience in always-on broadcasting and across multiple managed-service clients.

  • Windows Server
  • Active Directory
  • SCCM
  • Cisco networking

Healthcare & imaging

PACS, DICOM, DR panel configuration, and hosted-service migrations. Support that connects imaging workflows with the workstations and networks behind them.

  • PACS
  • DICOM
  • Healthcare IT
  • Hosted services

Software & automation

Purpose-built applications, scripts, and workflow automation. I also help teams apply AI tools to useful work and understand how to use them.

  • Python
  • PowerShell
  • TypeScript
  • C# / .NET

Digital design & video

Extensive hands-on experience with digital design, Photoshop, video editing, and remastering. I work on the visual side of a project as well as the software behind it.

  • Digital design
  • Adobe Photoshop
  • Video editing
  • Remastering

Career

Different industries.
Real operating experience.

From supporting multiple small-business environments to keeping broadcast and medical imaging systems working, each role added a different kind of responsibility.

Feb 2021 to PresentSarasota, FLCurrent role

Maven Imaging

Sr. Technical Support Manager

Support healthcare technology environments across PACS deployments, DR panel configuration, DICOM routing, hosted-service migrations, workstation and network troubleshooting, and customer escalation.

  • Own issues from diagnosis through resolution, coordinating vendors, cutovers, documentation, and follow-up
  • Turn recurring operational gaps into procedures, training content, and purpose-built software or automation

Part-time from February 2021 to January 2025. Full-time since February 2025.

Apr 2014 to Feb 2025Dayton, OH

ThinkTV (PBS Affiliate)

Systems Administrator

Supported IT and broadcast equipment at a regional PBS station, including Grass Valley K2 video servers and teleprompters. Systems work covered Windows Server, Active Directory, DNS, on-premises Exchange, virtualization, endpoint management, Cisco networking, and user support.

  • Supported Grass Valley K2 video servers, teleprompters, and other broadcast or audiovisual equipment alongside the station's IT infrastructure
  • Implemented and maintained SCCM for 100+ Windows workstations, including imaging, application deployment, updates, and lifecycle work

Full-time. Overlapped with part-time work at Maven Imaging before the February 2025 transition.

Jun 2010 to Apr 2014Dayton, OH

Dayton Technology Group (MSP)

IT Support Technician

Supported multiple MSP client environments across Active Directory, Group Policy, DNS/DHCP, server refreshes, user onboarding, documentation, and 24/7 monitoring with escalation to senior administrators when needed.

  • Managed IT operations across multiple MSP client environments with Active Directory, Group Policy, DNS, DHCP, endpoint security, and user support
  • Performed 24/7/365 monitoring and coordinated escalation for outages and business-critical application failures
Full resume, skills & education

Approach

The work isn't done
at the handoff.

Good technical work has to hold up for the people using it. Documentation, training, and follow-up are part of the job.

  1. Understand the environment

    Start with the people, the workflow, and what breaks when a system is unavailable.

  2. Find the cause

    Trace the problem across the workstation, network, application, and vendor boundaries.

  3. Make the change useful

    Repair the system, plan the migration, or build a tool for the work that keeps repeating.

  4. Leave people ready

    Validate the result, write down what changed, and help the team run it.

A few details

More about
the work.

AI implementation services
Is your experience limited to healthcare IT?

No. My background includes managed IT services, nearly 11 years at a PBS affiliate, and healthcare technology. I also have extensive experience in digital design, Photoshop, video editing, and remastering. Software and hands-on creative work are both part of that background.

What healthcare IT work do you do?

PACS deployments, DICOM routing, DR panel configuration, hosted-service migrations, and workstation or network troubleshooting. That includes vendor coordination, validation after a change, and follow-up with the people using the system.

Where can I see your software?

The project catalog links to my public repositories, and the portfolio includes live browser apps. Those are independent projects. Customer systems, internal documentation, and patient information stay out of the public portfolio.

How do you handle sensitive information?

I follow the data-handling requirements of the organization I'm supporting. I don't transfer patient data to personal devices or use client data to train or evaluate AI models. Public examples use my own content.

Let's talk

Have a role, a project,
or a problem in mind?

Tell me what you're working on and where you need help. I'm interested in work that brings systems, software, and people together.

Email me directly

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